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Thank you so much for beginning the process to become an Infinite Family Video Mentor!

Infinite Family is committed to protecting the safety of the teens and pre-teens we serve.

As a mentor, you will become a major influence in your Net Buddy’s life. We believe this is one of the most important opportunities we have as adults. Throughout the process, we appreciate your help in maintaining best practices and the highest standards in youth mentoring by completing our mentor confirmation and training process.

There are six steps to complete the process that allows us to connect you with your Net Buddy. Below are links and more information to guide you through the process.

Matching occurs in January, February, April, May, July, August, and September to accommodate the school terms in South Africa. We do not match new mentors and Net Buddies in the other months because of their school breaks and holidays.

We want to connect you with your Net Buddy as soon as possible, but your schedule will define how long it takes you to complete the training process. Our mentor record is 2.5 weeks, but you are free to take as long as feels right for you. If you complete your training during a break, we will match you with your new Net Buddy as soon as the students return.

Step 1

Complete Our Application Form Online

Step 2

Background Clearance and Consent Process

Step 3

Schedule a 30 min. Phone Conversation

Step 4

Request 2 Online Character References

Step 5

Complete the Online/Anytime Training

Step 6

Attend a Final Online Live Training Session

Thank you once again for your interest in becoming a Video Mentor with Infinite Family! Please feel free to contact us if you have questions or would like additional information.

Background Clearance and Consent Process

Because we work with minor-aged children,  it is especially important to all of us at Infinite Family to maintain best practices for the safety and protection of our Net Buddy Mentees.  These procedures include our mentors’ agreement with:

  • Criminal Background Clearance,
  • Ethical Guidelines, and
  • Waiver and Pledge of Confidentiality.

For US Mentors: Infinite Family staff will conduct the Criminal Background Clearance during your phone interview through a consumer reporting agency.  This report does not include information concerning your character, employment history, general reputation, personal characteristics, education, qualifications, mode of living, and/or credit and indebtedness.

For Non-US Mentors: If you live outside of the U.S., the Background Clearance will require that you obtain an official document stating that you have not been charged with any serious crimes. This document can usually be obtained by contacting your local police or other agency and filling out the required forms.

Please return your official document to Infinite Family by scanning and emailing it to mentorapplication@infinitefamily.org

Thank you again for your interest in becoming a Video Mentor with Infinite Family! Please contact us if you have questions or would like more assistance with the Background Clearance process.

US mentors must complete this Net Buddy protection form

Non-US mentors must complete this Net Buddy protection form

Schedule a 30 min. Phone Conversation

During this conversation, we will continue to get to know you better, answer any questions you might have about video mentoring, and, for U.S. residents, conduct your background clearance.

When booking an appointment, if you are an individual mentor unaffiliated with one of our corporate partners please only choose the first option.

If you are joining Infinite Family as a mentor from one of our corporate partners, please select your organization from the list and choose your appointment time.

What you share with our team will assist us in making an appropriate match with a waiting teen or pre-teen Net Buddy.